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FAQ
Answers to the questions our customers ask most often, organised by topic.
01 Général
Yes. The software lets you track stock by clicking “list of operations to perform”, then “stock sheet for all products”. You then select the period you want to review, and the software prints a summary of stock movements.
Yes. From the supervisor interface or the list of operations to perform, click “inventory”. Choose one of the three available types (opening inventory, rotating inventory, full inventory) and the software prints the theoretical count sheet for remaining stock.
Yes. From the supervisor interface, click “sales” then “calculate margin”. Your revenue appears in blue and the profit in green just below. Important: margins can only be calculated if purchase prices were entered at installation.
Yes. Click “list of operations to perform”, then “stock sheet for all products”. At the bottom of the table you will find the total monetary value of stock still in your shop.
02 Installation
A standard installation is done in half a day, including initial training for your team. For a supermarket with several tills, allow a full day.
03 Tarifs
Yes, every plan includes initial training for your teams, plus access to our online training video library.
Three plans: Starter (100,000 FCFA/year, 80,000 with promo code, up to 5 users), Professional (150,000 FCFA/year + 35 FCFA/user/day) and Enterprise (350,000 FCFA/year + 100 FCFA/user/day, Core + Accounting + HR).
04 Technique
Lotus Desktop runs locally on your PC or network: internet is only needed for updates and remote support. Lotus Core, the web edition, requires a connection to access the platform.
Your data is backed up automatically. If hardware fails, we reinstall the software and restore your latest backup on a new machine.
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